Org vs Individual

Dashworks allows users to connect apps at Org and Individual levels, depending on the availability of APIs.

Individual connections can be established by any user in the workspace, connecting the app solely for their own use. Information within these Individual connections is not shared with anyone in the workspace who does not have access. On the other hand, Org connections can only be set up by Admins, and the app can be connected for everyone in the workspace at once. Dashworks uses "delegated access" for Org connections, ensuring that all individual-level permissions from the connected app are respected. As a result, individuals can only access content they have permission to view in the connected app. Under no circumstances can individuals who do not have access to a document, message, task, etc., see it in their Dash AI responses.

We recommend creating a dedicated service account for Org connections for ease of maintenance.